Privacy Policy

1. Introduction

Welcome to Q Sauna & Spa. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and use our services.

2. Information We Collect

We collect information to provide better services to all our guests:

Personal Identification Information: Name, email address, phone number, and billing address (when booking a service or purchasing a gift card/membership).
Usage Data: IP address, browser type, and how you interact with our website through cookies.

3. How We Use Your Information

Your information is used for the following purposes:

To process your bookings and payments securely.
To send booking confirmations, reminders, and updates.
To improve our website experience and customer service.
To comply with legal obligations and prevent fraudulent transactions.

4. Data Protection & Security

We implement a variety of security measures, including SSL encryption, to maintain the safety of your personal information. Your payment details are processed through secure gateways (such as Stripe or PayPal) and are never stored on our servers.

5. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except for trusted third parties who assist us in operating our website and conducting our business (e.g., payment processors), as long as those parties agree to keep this information confidential.

6. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

7. Your Rights

You have the right to access, correct, or request the deletion of your personal information at any time. To do so, please contact us at the information below.